CASE Insights on Alumni Engagement Survey FY24 Key Findings-Recording

Video Transcription

Video Summary

In this webinar, participants discuss the FY24 CASE Insights report on alumni engagement findings. The session commences with housekeeping notes, encouraging interactive participation through polls and Q&A, as well as ensuring attendees that the session is being recorded.<br /><br />Jenny Cook-Smith from CASE Insights Solutions introduces herself and outlines the session's focus on the alumni engagement framework established to build meaningful and mutually beneficial relationships. She emphasizes the importance of understanding these metrics as nascent, with significant input from 394 survey respondents.<br /><br />Key points include the steadiness in alumni engagement over recent years, with a mix of increases and decreases across different engagement modes like communication, experiential, philanthropy, and volunteerism. A significant finding is that while communication engagements dominate, philanthropic engagements tend to grow as alumni age.<br /><br />The discussion also highlights challenges institutions face in engaging different alumni generations, the significance of comprehensive data and analytics, and innovative strategies in engaging alumni, especially through experiential and volunteer roles.<br /><br />Participants are also informed about accessing their personalized summary benchmarking reports as part of CASE member benefits, presenting a valuable resource for evaluating and building upon engagement strategies.<br /><br />Lastly, the panel encourages institutions to think about engagement holistically and consider deeper strategic alignment facilitated by CASE's research and benchmarking cohorts. The session concludes with gratitude towards sponsors and participants, urging continuous engagement and collaboration.

Keywords

alumni engagement

CASE Insights

FY24 report

communication

philanthropy

volunteerism

data analytics

benchmarking

experiential roles

strategic alignment