Crisis Communications and the Campus Response-Webinar Recording

Video Transcription

Video Summary

The video features a conversation about crisis communications and the campus response. The participants, who are leaders in the communication space at various universities, discuss their experiences and insights regarding crisis management and communication. They emphasize the importance of preparedness and having a well-defined plan in place prior to a crisis. The participants also discuss the need for clear and accurate messaging, transparency, and collaboration among various departments and stakeholders during a crisis. They highlight the role of leadership in crisis management and the need for decision-making and effective communication in a timely manner. Additionally, the participants touch on the challenges of managing misinformation and the impact of social media in crisis situations. They stress the importance of trust-building, training, and having open dialogues with leaders to navigate tough conversations and balance service to both the leader and the institution. Overall, the video provides valuable insights and recommendations for handling crisis communications in an effective and proactive manner.

Keywords

crisis communications

campus response

leaders in communication

crisis management

preparedness

clear and accurate messaging

transparency

collaboration

leadership in crisis management