Disaster Fatigue: Navigating Crisis with Alumni and Donors-Disaster Fatigue Workshop Presentation Slides

Disaster Fatigue Workshop Presentation Slides

Pdf Summary

The Council for Advancement and Support of Education (CASE) addresses disaster fatigue and strategies for managing alumni and donor relations in times of crisis. The session, featuring key speakers such as Teresa Flannery, BreAnna Branch, and Jessica Elmore, emphasizes the importance of preparation, community, and utilizing CASE networks and resources.<br /><br />CASE promotes the implementation of its Global Reporting Standards, which provide a unified framework for professionals in alumni relations, communications, and fundraising, complemented by the Statement of Ethics and the Donor Bill of Rights to ensure donor confidence.<br /><br />The program explores different types of fatigue, such as disaster fatigue and disruption fatigue. Disaster fatigue stems from prolonged stress due to events like natural disasters or pandemics, manifesting as increased anxiety, emotional numbness, and social withdrawal. Disruption fatigue arises from constant changes like layoffs or geopolitical shifts, leading to feelings of loss of control and decreased productivity.<br /><br />To mitigate fatigue, CASE recommends strategies such as staying responsibly informed, practicing self-care, and utilizing support networks. They advocate for practical tools like risk management and issues management to prepare for potential crises.<br /><br />Effective crisis management involves the establishment of an emergency response team, clarity on roles, and timely decision-making. Communication plays a crucial role, with resources like media monitoring and previous talking points essential for maintaining trust with stakeholders.<br /><br />In managing alumni and donor relations, CASE underscores the importance of addressing various behaviors and fostering open dialogue through neutral probing questions to understand different perspectives.<br /><br />Overall, CASE aims to equip advancement professionals with the skills and resources necessary to navigate crises effectively, ensuring continued support from alumni and donors while maintaining institutional integrity.

Keywords

disaster fatigue

alumni relations

donor relations

crisis management

CASE networks

Global Reporting Standards

risk management

emergency response

communication strategies

stakeholder trust