Product ShowCASE: Giving Day Solutions-Rhode Island School of Design Case study

Rhode Island School of Design Case study

Pdf Summary

The Rhode Island School of Design (RISD) transitioned from GiveCampus and NetCommunity to Almabase to streamline its fundraising, event management, and communications. RISD had previously relied on multiple software tools, causing inefficiencies, fragmented donor experiences, and costly operations. Their old system required guests to repeatedly enter information, involved manual emailing, and created data silos with errors in donor records.<br /><br />With Almabase, RISD consolidated these processes onto one intuitive platform that integrates giving, events, and multi-channel marketing, all synced in real-time with their CRM, Raiser’s Edge NXT. Automated workflows for invitations and reminders have saved significant staff time, and TrueSync ensures clean, duplicate-free donor data by syncing records based on customized CRM rules.<br /><br />RISD launched its first Giving Day on Almabase raising $158,850 against a goal of $125,000, achieving 128% of the target with a donor email open rate of over 60%. The platform allowed RISD to create branded event pages with personalized itineraries and manage sub-events more efficiently, improving the guest experience which was rated an average of 4.6 out of 5. QR code check-ins replaced manual processes, reducing queues and volunteer load.<br /><br />Director of Advancement Data Services Rob Odoardi praised Almabase for maintaining all the functionalities of previous tools while offering cost advantages and improved efficiency. The platform eliminated tool sprawl and manual tasks, enabling the RISD team to focus on strategic advancement efforts. Almabase’s responsiveness to user feedback and continuous improvements have made it a valued partner in RISD’s fundraising and engagement efforts. Since adopting Almabase, RISD has successfully hosted 35 events, saving tens of hours per event, demonstrating major operational gains with a cohesive donor experience.

Keywords

Rhode Island School of Design

RISD

Almabase

fundraising platform

event management

donor data integration

Raiser's Edge NXT

Giving Day success

automated workflows

QR code check-in