Unlearning Behaviors that Limit DEIB in Advancement-Day 2 Session 3 Navigating Challenging Conversations Iowa State Example

Day 2 Session 3 Navigating Challenging Conversations Iowa State Example

Pdf Summary

The document discusses the topic of navigating challenging conversations and how to respond to disparaging or derogatory remarks. It emphasizes the importance of inclusiveness and diversity at the Iowa State University Foundation and the need for employees to live these values. It suggests various strategies for responding to such remarks, including engaging in constructive dialogue, using mirroring techniques to guide the conversation, providing information or resources that align with the university's beliefs, and ending the conversation if necessary. The document also encourages employees to practice and prepare themselves for uncomfortable conversations and to report negative experiences to their manager or HR. Additionally, it asks individuals to reflect on their own responses to disparaging remarks and provides options such as freezing, deflecting, exiting, mirroring, and engaging in dialogue. The document prompts readers to consider their natural response, the most challenging response, any missing reactions, and the conditions that would influence their response. Overall, the document aims to provide guidance on navigating challenging conversations and creating a safe and inclusive environment.

Keywords

navigating challenging conversations

responding to disparaging remarks

inclusiveness and diversity

constructive dialogue

mirroring techniques

information and resources

ending conversation

uncomfortable conversations

reporting negative experiences

safe and inclusive environment