Frequently Asked Questions (FAQs)

How do I find a course or webinar once I've registered?

Once you've registered for something in CASE's learning platform, you can find it by selecting "My courses," which is located in the top menu bar from or in the left hand toolbar on other pages.

Where do I find certificates for courses I've completed?

Once you have successfully completed a course or webinar, you can find a certificate under Transcript.

Who do I contact for help with the CASE learning portal?

If you are encountering technical issues or have questions about accessing things, please use the small help icon on the bottom right of any page to submit a ticket. If you have a question about a piece of content, please email