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Creating a unique and memorable experience at alumni and donor events
About
Maya Angelou said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Are your alumni and donors attending your events having a memorable experience? Even more, is that event centered around their experience from beginning to end. Gather with us to talk about strategies and tactics to make your alumni and donors have a memorable experience that is unforgettable.


Why Attend?
Whether you plan events all the time or plan a few events each year, this opportunity is for you. Understanding how to create an alumni and donor centered experience at an event is key to your success. It’s all about your approach and how you make people feel, which you can even do on a low budget. Join us for this conversation and share your ideas, too!
Meet the Speaker
Angela Mills, Director of Alumni Relations, Virginia Tech College of Engineering

Angela Mills serves as Director of Alumni Relations for the Virginia Tech College of Engineering, leading a team focused on engaging over 80,000 engineering alumni and donors. Throughout her 23-year career in advancement, Angela has focused on engagement programs, donor relations, volunteer and board management, alumni chapters, and fundraising at Virginia Tech, the University of Tennessee System, and the John F. Kennedy Center for the Performing Arts. She holds a master’s degree in Public Administration from the University of Tennessee, Knoxville and bachelor’s degree in business from the University of Mary Washington in Fredericksburg, VA.
CASE Career Levels

 

Level 1 - Early Career (acquire knowledge about the common core of the advancement function for new professionals and mid-career professionals transitioning into advancement)

Level 2 - Emerging Early Career (develop technical, explicit knowledge in a chosen specialty and grow skills in the advancement competencies)

Level 3 - Practicing/maturing Mid-Career (work on achieving fluency in all aspects of advancement and grow leadership skills and gain a deeper understanding of ethics)

Level 4 - Senior/experienced Mid-Career (develop deep expertise in your discipline and your understanding of other disciplines)

 

Level 5 - Expert Seasoned Professional (develop an understanding of the role advancement plays in executing higher-level institutional strategy)

 

Level 6 - Leadership/Transforming Seasoned Professional (contribute with work that is more strategic than managerial and maintain a multidisciplinary understanding and portfolio)

CASE Competencies
 

Global and Cultural Competence
Working effectively with and for people from different geographies and cultural perspectives (Cultural intelligence, understanding bias, creating a safe work environment for all)

 

Integrity and Professionalism
Excellence in conduct representing oneself and one’s institution and the profession (Builds and maintains trust, ethical conduct, personal accountability, storytelling, effective communicator, presenter and facilitator)

 

Business and Financial Acumen
Understands the business situation and financial factors and takes responsibility for the best course of action (Data based decision making, financial fluency, institutional business knowledge, industry business knowledge)

Industry/Sector Expertise
Focused upon knowledge and skills requisite to specific domains of practice within the profession (Fundraising, Constituent and Alumni Relations, Marketing and Communications, Public Affairs and Government Relations, Management, Advancement Services)

Relationship Building
Effectively utilizing interpersonal skills to build and maintain strong professional relationships between the organization and internal and external stakeholders (Effectively engage volunteers and stakeholders, consensus building, collaboration and teamwork, stewardship, negotiation, conflict resolution, proactive relationship development)

 

Emotional Intelligence
Recognizing emotions and understanding how they impact you and others to guide thinking and behavior (Active listening, self-awareness, empathy, social awareness, social skill)

Strategic Thinking
Employs methods and processes to view a situation, assess factors, and create effective implementation plans with measurable results (Align strategy with action, critical thinking, innovative problem solving, change management, adaptability to complexity, strategic planning, understanding data and context, strategic stakeholder engagement)

 

Leadership
Leading with vision and credibility, to effectively manage self, others and resources to achieve organizational impact.  The ability to define what the future should look like, align people with that vision, and influence others through authenticity and inspiration to make the vision happen despite obstacles. (Entrepreneurial, models’ engagement in advancement, manages ambiguity, future focused, executive presence, perseverance, courageous communicator, continuous learning)
Summary
Availability: Registration Required
Location: Online Meeting
Date / Time: May 06, 2025 12:00 PM - 1:00 PM EST
Credit Offered:
No Credit Offered
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